Shipping policy

Shipping Within Australia

  • Free standard shipping on every order, with no minimum spend
  • Estimated delivery: 3 to 5 business days after dispatch
  • In-store pickup is also available at our Westfield Liverpool store

Order Processing

  • Orders are processed within 1–2 business days
  • Business days are Monday to Friday (excluding public holidays in Australia)
  • Processing time does not include shipping time

Once your order has been dispatched, you will receive a shipping confirmation email with tracking details. Please allow 1–2 business days for tracking updates to appear.

Delivery (Authority to Leave)

All online orders are dispatched with Authority to Leave. If no one is home, the parcel will be left in a safe location whenever possible. Orders are considered delivered once placed at your premises with proof of delivery from the courier.

International Orders

For international orders, shipping costs are calculated at checkout based on your location and order weight. You are responsible for any customs duties, import taxes or local charges in your country.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, contact us within 7 days of delivery with your order number and clear photos at khromeaisuauto@gmail.com.

Contact Us

Khrome Aisuauto
Shop 275, Level 2, 25 George Street, Liverpool NSW 2170, Australia
Email: khromeaisuauto@gmail.com