PAYMENT OPTIONS

Accepted Payment Methods

We accept secure online payments using the following methods:

  • PayPal
  • Credit Cards (Visa, MasterCard, American Express)
  • Debit Cards
  • Maestro
  • Klarna (where available)

All payments are processed securely through trusted payment providers.


Currencies

We accept payments in the following currencies:

  • AUD (Australian Dollar)
  • USD (United States Dollar)
  • EUR (Euro)
  • GBP (British Pound)
  • CAD (Canadian Dollar)
  • CHF (Swiss Franc)
  • JPY (Japanese Yen)

The final amount charged may vary depending on your bank’s exchange rates and fees.


Payment Verification

In some cases, orders may be placed on hold for verification purposes.

This may occur due to:

  • Mismatched billing and shipping details
  • Suspicious or unusual transaction activity
  • Incorrect or incomplete payment information

If required, we may request:

  • Proof of identity (e.g. ID)
  • Proof of address

You will be contacted via email if verification is needed.
Once sufficient information is provided, your order will be processed.

⚠️ These measures are in place to protect both our customers and our business from fraudulent transactions.


Failed or Declined Payments

If your payment is declined or unsuccessful:

  • Please check your card details and billing information
  • Contact your bank or payment provider if necessary
  • Alternatively, try a different payment method

We are not responsible for any fees charged by your bank or payment provider.


Discount Codes

  • Only one discount code can be used per order
  • Discount codes must be applied at checkout
  • Discount codes cannot be added or changed after an order is placed

All valid promotions and discount codes are:

  • Displayed on our website, or
  • Provided directly by our customer service team

Pricing & Errors

We reserve the right to:

  • Correct any pricing errors
  • Cancel or refuse orders where incorrect pricing has been displayed

If this occurs, you will be notified and offered a refund or alternative solution.


Contact Us

For any payment-related questions, please contact:

Khrome AI Su Auto
Shop 275, Level 2,
25 George Street,
Liverpool NSW 2170, Australia

Email: khromeaisuauto@gmail.com